Your information

Privacy policy

On this page

Laps is a product owned and operated by The Runners Group Inc. (“The Runners Group,” “we,” “us,” or “our”).

This Privacy Policy explains how The Runners Group Inc. collects, uses, stores, and protects information when you use the Laps mobile application, website, and related services (collectively, the “Service”).

Introduction

We built Laps to help people improve their focus, manage distractions, and use their time more intentionally.

We also believe that your privacy matters.

Our approach to privacy is based on a few principles:

  1. Privacy comes first. We collect information only when it serves a legitimate purpose in operating or improving Laps.
  2. We do not sell your personal data. Laps is built for its users, not advertisers or data brokers.
  3. We minimize data collection. We aim to collect only the information necessary to provide, maintain, support, and improve the Service.
  4. You are the customer, not the product. Laps may offer paid subscriptions and features to support the operation and continued development of the Service.

Information We Collect

The information we collect generally falls into two categories.

1. Information Associated With You

Depending on how you use Laps, we may collect information such as:

  • Email address
  • Account identifiers
  • Subscription or purchase status
  • Information you provide when contacting support
  • Information necessary to maintain your account across devices

We may use this information to:

  • Create and maintain your Laps account
  • Restore your account or subscription
  • Provide customer support
  • Investigate bugs or technical problems
  • Communicate with you regarding your account or the Service
  • Protect the security and integrity of Laps

2. Usage and Diagnostic Information

We may collect technical and usage information about how Laps is used, such as:

  • App crashes
  • App performance information
  • Features used within Laps
  • App installation information
  • App session and usage activity
  • Device and operating system information
  • General diagnostic information

We use this information to:

  • Identify and fix bugs
  • Improve app performance
  • Understand which features are useful to users
  • Improve the overall Laps experience
  • Develop new features

Where reasonably possible, we use aggregated or de-identified information rather than information that directly identifies you.

Screen Time and Device Activity Information

Laps may use Apple technologies and permissions that allow the app to help you manage distracting applications and device activity.

When these features are enabled, Laps may process information necessary to provide features such as app blocking, focus sessions, distraction limits, and related functionality.

We aim to collect and retain only the information necessary to provide these features.

Certain information made available through Apple’s Screen Time, Family Controls, DeviceActivity, or ManagedSettings frameworks may be restricted by Apple and handled according to Apple’s platform requirements.

Purchases and Subscriptions

Laps may offer paid subscriptions or other purchases through Apple’s App Store.

Payments are processed by Apple.

The Runners Group Inc. does not receive your complete credit card or payment card information from Apple.

We may receive information related to your purchase or subscription status so that we can provide access to paid features, restore purchases, manage entitlements, and provide customer support.

Your purchases through Apple are also subject to Apple’s applicable terms and privacy policies.

Information You Provide to Us

We may receive information directly from you when you:

  • Create or use an account
  • Contact customer support
  • Send us feedback
  • Submit a bug report
  • Participate in a survey
  • Communicate with us by email or another support channel

You are not required to provide Personal Data unless it is necessary to use a particular feature or service.

However, declining to provide certain information may prevent us from providing some features or responding to certain requests.

How We Use Information

We may use information collected through the Service to:

  • Provide and operate Laps
  • Maintain user accounts
  • Provide subscription features
  • Restore purchases
  • Provide customer support
  • Diagnose technical problems
  • Improve app reliability and performance
  • Understand how Laps is used
  • Develop and improve features
  • Prevent fraud, abuse, or misuse
  • Protect the security of our users and systems
  • Communicate important information regarding the Service
  • Comply with applicable legal obligations

We do not sell your Personal Data to third parties.

Service Providers

We may use third-party service providers to help operate Laps.

These providers may perform services such as:

  • Cloud hosting
  • Database hosting
  • Authentication
  • Analytics
  • Error monitoring
  • Customer support
  • Subscription management
  • Infrastructure and application performance monitoring

These providers may process information on our behalf only to the extent necessary to perform their services.

We expect service providers handling Personal Data on our behalf to maintain appropriate privacy and security safeguards.

Aggregated and De-Identified Information

We may combine or de-identify information so that it can no longer reasonably identify an individual user.

We may use this information to:

  • Understand overall usage trends
  • Measure product performance
  • Improve Laps
  • Develop new functionality
  • Conduct internal research and analysis

Aggregated or de-identified information is not treated as Personal Data when it cannot reasonably be used to identify you.

Data Retention

We retain Personal Data only for as long as reasonably necessary to:

  • Provide the Service
  • Maintain your account
  • Fulfill the purposes described in this Privacy Policy
  • Meet legal or regulatory requirements
  • Resolve disputes
  • Enforce our agreements
  • Protect the security and integrity of the Service

If you delete your account or request deletion of your information, we may retain limited information when required or permitted by law.

Information may also remain temporarily within backups or archival systems before being deleted through normal system processes.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of electronic transmission or storage is completely secure.

We therefore cannot guarantee absolute security.

If you believe your account or Personal Data has been compromised, please contact us.

Children’s Privacy

Laps is not intended to knowingly collect Personal Data from children under the age of 13 without appropriate authorization.

If you are a parent or legal guardian and believe that a child under 13 has provided Personal Data to us, please contact us.

If we learn that we have collected Personal Data from a child in violation of applicable law, we will take reasonable steps to delete that information.

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful legal processes
  • Protect the rights, property, or safety of The Runners Group Inc.
  • Protect our users
  • Investigate fraud, abuse, or security incidents
  • Enforce agreements governing the use of Laps

Business Transfers

If The Runners Group Inc. is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction, information associated with Laps may be transferred as part of that transaction.

Any successor organization that receives Personal Data will be expected to handle that information in accordance with applicable privacy laws.

Your Privacy Rights

Depending on where you live, you may have rights regarding your Personal Data, including the right to:

  • Request access to information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Request a copy of certain information
  • Withdraw consent where processing is based on consent

Some rights may be limited by applicable law.

To exercise a privacy right, contact us using the information below.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on the circumstances, these rights may include the ability to request information regarding:

  • Categories of Personal Data collected
  • Sources of Personal Data
  • Purposes for collecting or using Personal Data
  • Categories of third parties to whom information is disclosed
  • Specific Personal Data maintained about you
  • Deletion or correction of Personal Data

The Runners Group Inc. does not sell Personal Data.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Laps or our website may contain links to services operated by third parties.

We do not control the privacy practices of those third parties.

Information you provide directly to another company is governed by that company’s privacy policy.

We encourage you to review the privacy policies of services you choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as Laps changes or as legal requirements evolve.

When we make material changes, we may provide notice through the Service, our website, or another appropriate communication method.

The “Last Updated” date at the top of this policy indicates when the policy was most recently revised.

Your continued use of the Service after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.

Contact Us

Laps is owned and operated by:

The Runners Group Inc.

Website: https://www.uselaps.com/

If you have questions about this Privacy Policy, your Personal Data, or Laps’s privacy practices, please contact us contact@uselaps.com


© 2026 The Runners Group Inc. All rights reserved.

Laps is a product of The Runners Group Inc.